Services

Customer Service Desk

Located on the Ground Floor near The Sunglass Hut, the desk offers services such as gift voucher sales, free taxi phone service, lost property enquiries, and general directions to assist in locating stores within the Centre. They also offer the completely free service of hiring a wheelchair or motorised scooter . You need only leave a Driver ID or a Medicare card with them for the duration of the hire. Pre booking is available on 9771 1712.

Also along with the Frankston City Council Community Program we have recharge points available to Bayside customers who use scooters. Recharge locations are situated on the ground floor outside Myer and BB's Café and on level one near Amcal Chemist near the Community Notice board. These sites are identified with a sticker signage. Details about rechargeable scooter sites can also be found on the Frankston RECHARGE website www.rechargescheme.org.au/.

Another service offered at the desk, for the convenience of our busy mums and dads, Bayside offers stroller hire. You only need to leave a form of Identification during hire period. Pre booking is available. These items are for hire on a two hourly basis, however, extended times can be arranged.

  

Gift Cards

Don't know what to get? Grab a gift card. A Bayside Shopping Centre gift card can be an ideal gift as a bonus, incentive, office award or to celebrate a special ocassion. Gift cards can be used in over 180 speciality stores throughout the Centre, including Toys R Us, Rebel Sport, Lincraft, AMC Frankston 12 and Strike Bowling Bar. They can be purchased using cash, Visa, Eftpos or Mastercard in a variety of denominations from the Customer Service Desk which is located on the ground level. For further details please contact the Customer Service Desk on 9771 1712 or Centre Management on 9771 1700.

In addition to the conditions of use stated on the reverse side of a gift voucher, please be advised that Bayside Shopping Centre gift cards are no longer accepted at Myer, Coles, Coles Liquorland, Target, Kmart, 1st Choice Liquor, Safeway, Safeway Liquor and Tandy. Bayside gift cards are, however, still available at over 180 stores.

Parents Room

The six Parents Rooms at Bayside Shopping Centre not only meet the health and safety standards, they have all been given five star ratings for their extra comfort and additional facilities. Bayside Shopping Centre has been awarded the coveted Baby's Care Room Award by the Australian Breastfeeding Association. A Parents Room can be found on each level within the Centre.

 

Parking

Bayside Shopping Centre offers the convenience of two multi-level car parks with the majority of the 3448 spaces under cover. This superior facility offers customers a well lit parking facility with closed circuit video recording and a staff presence throughout the car park to assist customers and to provide a safer environment. Our parking system is designed to grant our customers easier access to every area within the Centre, putting you within metres of our major retailers such as Myer, Coles, Target, Kmart and Safeway.  Also available are an additional 400 undercover parking spaces at Bayside Entertainment, with convenient access to cinemas, bowling, amusement arcades and restaurants.

Parking fees are:

Bayside Entertainment

Car park opens: 06:00am   

Car park closes: 01:00am

Rates:     0-1hr   $1.00

               1-2hr   $2.00

               2-3hr   $3.00

               3-4hr   $4.00

               4-5hr   $7.00

               Max   $10.00

               Lost ticket fee $10.00

               All day Sunday $3.00  

Bayside - Zone 2 & 4

Car parks open:     6:00am

Car parks close:    10:00pm zone 2

                            10.30pm zone 4

 Rates:    0-1hr      $1.00

               1-2hr      $1.40

               2-3hr      $1.80

               3-4hr      $3.40

               4-5hr      $6.50

               Max        $10.00 

Early Bird $3.70 Entry between 5am to 9am. Lost ticket fee $10.00. Sunday parking is free.

All car parks charge as normal on public holidays including the Early bird.

External Car parks: Open 24 hours 7 days per week. Charges apply at the following times:

Evelyn Street, Young Street

9am to 6pm Monday to Saturday

Park Lane

9am - 6pm Monday to Sunday

Park Lane and Young St

Rates: $5.00 all day

            $1.20 per hour up to 4 hours

Evelyn St

Rates: $4.00 all day

            $1.00 per hour up to 4 hours

Note: All day payment can be made prior to 9am for early starters

All car parks charge as normal on public holidays including the Early Bird.

All day payment can be made prior to 9am for early starters.

 

Casual Mall Leasing Opportunities

Bayside Shopping Centre has promotional leasing sites available in prime areas of the mall. The benefits of casual leasing include:

* Increasing awareness of your business in other trade areas.
* Introducing new products to customers.
* Capitalising on seasonal events, eg school holidays, sporting events, four seasons or commercial events like Valentine's Day.
* Working in conjunction with marketing events run by the Centre.
* Clearing stock in preparation for new merchandise.
* Giving customers a hands on experience in addition to TV, radio and print media.

 

Flexible & Affordable. If you are interested in thinking outside the square and discussing the endless opportunities for your business please contact Narelle Garbutt the Casual Leasing Executive on 03 9936 1277 or email narelle_garbutt@cfsgam.com.au